Terms of service

1. Overview

Welcome to ABRONIS.

This website is operated by CHI YUEN HAIR PRODUCTS COMPANY LIMITED, a company registered in Hong Kong SAR, China, operating the online store under the name ABRONIS.

Throughout this website, the terms "we," "us," and "our" refer to CHI YUEN HAIR PRODUCTS COMPANY LIMITED.

We offer this website, including all information, products, and services available through it, subject to these Terms of Service.

By accessing our website or placing an order, you agree to these Terms of Service, subject to any rights you may have under applicable consumer protection laws.

Our online store is powered by Shopify.

2. Eligibility and Website Use

By using our website, you confirm that you are legally capable of entering into a binding agreement or have the necessary permission from a parent or legal guardian.

You agree not to use our website or products for unlawful purposes.

You must not interfere with the security, functionality, or operation of our website.

3. Product Information

We strive to provide accurate product descriptions, images, specifications, pricing, and availability information.

However, actual product appearance may vary slightly due to screen settings, lighting, or manufacturing variations.

We reserve the right to correct genuine errors in product descriptions or pricing, subject to applicable law.

Product availability may change without prior notice.

Nothing in these Terms limits your statutory rights regarding products that are defective, misdescribed, or otherwise fail to meet applicable legal standards.

4. Pricing and Payment

Product prices are displayed on our website in the currency indicated at checkout.

Any applicable shipping charges, taxes, or additional fees will be displayed during checkout where required by law.

We accept the payment methods shown at checkout.

Payments are processed through authorized third-party payment providers.

We do not intentionally store complete payment card details on our own website servers.

5. Orders and Order Acceptance

After placing an order, you may receive an automated order confirmation email.

An order confirmation acknowledges receipt of your order and does not necessarily mean that the order has been accepted.

We may contact you if an item is unavailable, payment cannot be verified, or an order contains an obvious pricing or technical error.

If an order cannot be fulfilled after payment has been collected, we will provide an appropriate refund in accordance with applicable law.

We will not cancel or refuse orders on unlawful or discriminatory grounds.

6. Shipping and Delivery

Shipping destinations, available delivery methods, estimated delivery times, and applicable shipping charges are described in our Shipping Policy or displayed during checkout.

Delivery estimates are not guaranteed unless expressly stated otherwise.

If a shipment is delayed, we will provide reasonable assistance and comply with applicable consumer protection requirements.

Customers are responsible for providing accurate shipping information.

Please review our Shipping Policy for additional information.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy, subject to applicable consumer protection laws.

Customers should review the applicable return conditions and contact our customer support team when assistance is needed.

Nothing in our Return and Refund Policy or these Terms excludes any non-waivable statutory consumer rights.

For assistance, contact support@abronis.com.

8. Order Changes and Cancellations

If you need to modify or cancel an order, please contact support@abronis.com as soon as possible.

We will attempt to accommodate eligible requests before an order has been processed or dispatched.

Once an order has shipped, changes or cancellations may no longer be possible through our fulfillment process.

Any applicable cancellation or refund rights under consumer protection laws remain unaffected.

9. Intellectual Property

Unless otherwise indicated, the website content, including text, graphics, logos, photographs, and design elements, is owned by or licensed to the relevant rights holders.

You may not reproduce, distribute, or commercially exploit protected content without appropriate authorization.

Nothing in these Terms transfers ownership of intellectual property rights to website visitors.

10. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including payment processors, logistics providers, and ecommerce technology providers.

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for independent third-party websites outside our control, except where responsibility cannot legally be excluded.

11. Privacy and Personal Information

Our collection and processing of personal information are described in our Privacy Policy.

Please review our Privacy Policy to understand how personal information may be collected, used, disclosed, and protected.

12. Prohibited Activities

You agree not to:

  • Use the website for unlawful or fraudulent activities.

  • Submit false or misleading information.

  • Attempt unauthorized access to website systems.

  • Distribute malicious software or harmful code.

  • Infringe intellectual property rights.

  • Interfere with other c